Get in Touch With Us
Whether you have a question about how a sweepstakes casino works, spotted something on our site that needs a second look, or want to suggest a platform we should review, we want to hear from you. This page explains the best way to reach us and what happens after you do.
How to Reach Us
Email is the most reliable way to get a message to our team. We read every message personally and aim to reply within two working days. Please write to us at [email protected]
To help us respond as quickly and usefully as possible, include a brief description of what your message is about in the subject line. If your question relates to a specific platform or promotion, naming it upfront means we can direct your message to the right person straight away.
What You Can Contact Us About
There is no wrong reason to get in touch. The most common topics we hear about are listed below, but we welcome anything that is relevant to our content or your experience on the site.
- Questions about sweepstakes casinos — If something on our site is unclear, or you want to understand more about how the sweepstakes model works, the dual-currency system, or how prize redemption is handled, just ask.
- Accuracy and corrections — We take the accuracy of our reviews and comparisons seriously. If you spot something that looks out of date, factually incorrect, or missing important context, please let us know. We investigate every flag we receive.
- Content suggestions — Have a platform you think we should review, or a topic you'd like covered in more depth? Reader input shapes a good deal of what we research next.
- Editorial and partnership enquiries — If you represent a sweepstakes casino operator or a related organisation and would like to discuss how we work, please introduce yourself and outline what you have in mind. We are transparent about our commercial relationships and assess every option independently.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on social casino platforms, mention it in your message and we will point you toward appropriate support resources.
- Technical issues — Broken links, pages that won't load, or anything else that isn't working as it should — we'd rather know than not.
What to Expect After You Email
Every message is read by a member of our team — not filtered by an automated system. Our target response window is two working days. During periods of high volume it may take a little longer, but we will always follow up. If your query is time-sensitive, say so in your subject line and we will prioritise accordingly.
We do not share contact details submitted by readers with third parties, and we will only use your information to respond to the enquiry you have raised.
A Note on How We Work
Sweepstakes Casino is an independent comparison site. We research and review platforms so that readers in the US can make informed decisions about which social casino suits them — whether they are looking for a strong no deposit welcome bonus, a wide game library, or simply a platform available in their state.
Our editorial assessments are not for sale. Where we have commercial relationships with operators whose platforms appear on this site, those relationships do not determine rankings or the content of our reviews. If you believe something we have published is misleading or commercially biased, that is exactly the kind of feedback we want to receive.
We also keep close track of the legal landscape around sweepstakes casinos in the US, which changes frequently at the state level. If you have specific information about a regulatory development that affects our content, please share it — we'd rather be corrected by a reader than publish something stale.
Before You Write — Quick Answers
Some questions come up often enough that the answer is already on the site. If yours falls into one of these areas, you may find what you need without waiting for a reply:
- How do sweepstakes coins work? — Our reviews explain the dual-currency model, including how Gold Coins and Sweepstakes Coins differ and how redemption thresholds apply.
- Which states are eligible? — Availability varies by operator and changes regularly. Each platform's terms and conditions list excluded states, and we note restrictions in our individual reviews where they are known.
- Do I have to make a purchase? — No legitimate sweepstakes casino requires a purchase to participate. A free alternative method of entry is a standard feature of the sweepstakes model in the US.
- Are prize redemptions taxable? — Redeemed prizes may be subject to federal and state tax obligations. We are not tax advisers; if you have specific questions, consult official IRS guidance or a qualified tax professional.
Thank you for visiting. We look forward to hearing from you.